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What has Wal-Mart done to gain and sustain an advantage over their competitors?

Describe Wal-Mart and what services they contribute. Answer the following questions in paper:

1) What personal knowledge management tools do they utilize?

2) What steps has Wal-Mart taken in securing their organization and knowledge?

3) What has Wal-Mart done to gain and sustain an advantage over their competitors?

one source: David M. Kroenke, Using MIS, 7th Edition, 2014

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