Read Chapter 9 & 10 from this book ( Greenberg, J. (2011). Behavior in Organizations, 10th ed., Pearson Education.) and answer below discussion questions:

Communication

Distinguish between the various forms of formal and informal communication that occur in organizations and how they operate. What can be done to improve the quality of formal and informal communication in organizations?

What steps can be taken to improve the quality of communication in organizations? What particular communication problem do you believe occurs most frequently in organizations? Why is this so? What would you recommend to combat this particular problem?

Read Chapter 11 & 12 from this book ( Greenberg, J. (2011). Behavior in Organizations, 10th ed., Pearson Education.) and answer below discussion questions:

Power

What is influence and how does it differ from power? what are the tactics of influence used most frequently in organizations? How does position power differ from personal power? What is empowerment? Can it work on the team as well as the individual level? According to the strategic contingencies model, what is the basis of subunit power in an organization? If you hold power in your organization, what is its basis? How do you prefer to exert it over others? Have you ever felt empowered in an organization? If so, why? What effects did it have on your performance?

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