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Discuss way to resolve any conflicts that customers face and perform clerical duties.

I am currently working for the Hsin Hing Business Service as an intern. In particular, I work in the Customer Service Department as a management assistant. The company deals in bookkeeping, tax accounting, and payroll. Other services offered by Hsin Hing Business Service include financial statement audit, management consulting, corporate financing, and human resource management. The purpose of my unit is to resolve any conflicts that customers face and perform clerical duties. As a management assistant, I listen and understand what every customer requires, assist manager my in handling and resolving any conflicts that customers have. I also carry out data entry and preparation documents using databases before sending them to clients. Other duties include organizing conferences and events, updating calendars, and preparing reports.

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