The assignment for the Negotiation & Conflict Management class is the following. On no more than 5 pages, write a synthesis of the key learning points you got from the class. This synthesis should be a professional memo for yourself: a document you will refer to in the future when you want to refresh your memory before or during an important negotiation.

We can use the book by Aurélien Colson, The first Move

Attached all the slides that can give you an idea of the course, the main thing I have learned is the mandate and negotiation skills such as bad guy, good guy and how to handle difficult situations. Factors why there is no deal, three dimensions of any negotiation.and the 10 principles of negotiation

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