Case: Rocky Road to Patient Satisfaction
The Rocky Road to Patient Satisfaction is a case study conducted by Leonard-Griggs Primary Care System, which is in rural South Carolina. This case looks into how good services provided to patients can lead to patient satisfaction. sf Patient satisfaction in health care institutions is the primary goal of making such facilities a better place. In this case, better services to the patients will bring a positive relationship between the community and the health organizations. It begins with the staff that handles the patients as they check into the health organization. Also, the structure of the health care administration should be well established. Staffs should be efficient in doing their responsibilities. Workers include nurses, certified nursing assistants and billing personnel and clerical assistant. Leonard-Griggs Primary Care System is viewed as follows from the case study.
The organization has created a network in order to provide their services to a large number of people who are in their location. It is evident that this health care organization has a goal of providing the best services to its patients. It has a mission to ensure that health care services provided in a quality and comprehensive way to all the citizens regardless their financial capability. The types of health care management jobs in

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